“The great thing about digital marketing, ingenuity and creativity can always win over big marketing budgets.” – Ann Smarty
Digital marketing has been a key part of a modern business approach. It is essential for today’s business because so many consumers are going digital now, which makes it an efficient practice to reach them. A survey from Clutch shows the three most used digital marketing channels are social media marketing (81%), websites (78%) and email marketing (69%). Not only these channels are able to reach customers directly, but it can also gain larger audiences, compared to traditional marketing practices. Indeed, having a strong digital presence for your business is necessary to bring your business to where your prospects are, because of the benefits it brings:
Create awareness for new customers easily
Digital marketing is an effective way for businesses to get more audiences and reach them directly. If your business has done a branding well, you will get more recognition which is potential to build awareness from larger audiences. Thus, before investing your business to digital channels, you need the right branding to adjust your business to the market.
Enhance engagement to customers
Going digital means your business must be ready to be responsive as most digital users are now investing their time more there. Usually, customers reaching out to you for satisfaction or solution, and you do not respond quickly, half of them will never do business with you anymore. So, it is important to be able to engage with customers in order to enhance the customer experience for your business.
Free marketing through word-of-mouth and social sharing
Digital channels can be owned freely, even for businesses. If you are able to provide satisfactory products and services to your customers, you are likely to get positive feedback from them. Moreover, your customers bring a great opportunity for your business promotion. It is free as done through word-of-mouth and social sharing through digital channels. Therefore, satisfying your customers is important. Otherwise, the kind of promotion you get will be bad reviews.
Increases sales
When businesses plan to use digital marketing, the main goals are to increase sales and make more money. To do so, you can implement several tactics. These include digital advertising, search marketing, content marketing, social media marketing, and community management. If those are done well, the output is the improvement of brand awareness. Other than that, it can also generate engagement and gain more customers to drive more sales and grow your business.
To sum up, today’s consumers mostly invest their time in digital channels. In order to maintain the visibility and relevancy of your business, you need to implement digital marketing. Clutch emphasizes that 83% of companies feel that strategy is a success and is able to reach their goals. Digital marketing should be brought into consideration to promote your business.
Sources:
- https://www.socialmediatoday.com/news/why-is-digital-marketing-so-important-for-business-in-2019-infographic/552160/
- https://www.business2community.com/digital-marketing/the-importance-of-digital-marketing-in-2018-02101555
- https://www.digitalmarketer.com/digital-marketing/assets/pdf/ultimate-guide-to-digital-marketing.pdf
- https://digitalmarketinginstitute.com/blog/brand-awareness-why-a-digital-first-approach-is-essential