The existence of application has brought forward a big change in our lives. It’s almost impossible to imagine how we’re going to get through these days without one of those apps to help us. These applications are unlimited in numbers and can help us in almost every part of our lives. Forget your wallet? Chill, the digital one has got you covered. Forget to bring that small book full of notes of yours? That’s fine, just bring your smartphone to the next meeting and write down the important minutes there. These apps are also varied in platform – from web to mobile, you can all use it. Most individuals in this day and age rely on applications to help with their daily activities, but do you know that business also heavily use applications in its operational? Here are four most fundamentals apps for business.
File management
In the past, companies have one room full of cabinets, full of company documents: from employment agreements to reports, all used to be in physical form. However, with the development of digital technology, more business has opted to turn to electronic documents. This eventually results in the rise of fie management applications.
File management allows users to “create, store, and access files on a device”. This means you can do the three things anywhere, anytime. Even better, some applications let different users to collaborate on one file. Teamwork is made easy, right?
Google Drive and Dropbox are among some of the most popular examples of file management application.
Task management
The main purpose of task management application is to help manage tasks. To be more specific, task management is more useful when your work on different tasks from different clients, projects, etc.
It helps you organize and prioritize your task, and it also gives you overview on the progress of the project as a whole. In addition, it even lets you know which task is currently handled by your teammates.
For example, Monday.com and Microsoft 365.
Customer Relationship Management (CRM)
CRM helps you manage all works and information related to your customer and even your potential lead. From their contact information to purchase history, CRM application keeps and stores them nicely.
You can read more about benefits from using CRM for business here.
Communication
In business (and in anything, really), communication is key, and to ensure a smooth communication between every part of the company, it can make use of communication application. As DialMyCalls said, communication application can become an option for business because it offers various types of communication, such as SMS notification or phone calls.
Some of the popular choices for it are Slack and Skype.
Reference:
https://www.netsfere.com/Resources/Messaging-Insights/Four-Major-Types-of-Apps-for-Business